Desired Opportunity

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Management-level information technology position directing strategic planning, problem solving, and project implementation.

 

Skills

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(Blue indicates a key skill.)	EXPERIENCE	LEVEL
Application Packages
Microsoft Excel	9 + years	Advanced
Microsoft Office	1 - 3 years	Intermediate
Microsoft Outlook	1 - 3 years	Intermediate
Microsoft PowerPoint	3 - 5 years	Intermediate
Microsoft Project	1 - 3 years	Intermediate
Microsoft Word	9 + years	Expert
Networking and Telecommunications
DNS	1 - 3 years	Intermediate
DS1 / DS3 (DSx)	1 - 3 years	Intermediate
Eagle Firewall	1 - 3 years	Novice
Ethernet	9 + years	Expert
Fast Ethernet	3 - 5 years	Intermediate
HTTP	3 - 5 years	Advanced
Hubs/Routers	3 - 5 years	Intermediate
IIS	3 - 5 years	Intermediate
IP (Internet Protocol)	3 - 5 years	Intermediate
ISDN	3 - 5 years	Advanced
IVR / VRU /Voice & Fax Servers	5 - 7 years	Expert
Microsoft Mail	1 - 3 years	Intermediate
Microsoft Windows NT networking	3 - 5 years	Intermediate
PBX (various)	7 - 9 years	Intermediate
PC Anywhere	1 - 3 years	Intermediate
RAS (Remote Access Server)	1 - 3 years	Intermediate
SMTP (Simple Mail Transfer Protocol)	1 - 3 years	Intermediate
Switches	5 - 7 years	Intermediate
T1 / T3	9 + years	Expert
TCP/IP Interface	3 - 5 years	Intermediate
Voice over IP (VoIP)	1 - 3 years	Intermediate
WAN	3 - 5 years	Intermediate
Operating Systems
DOS	9 + years	Expert
Mac OS X	9 + years	Intermediate
MS DOS	9 + years	Advanced
SCO (UNIX)	5 - 7 years	Novice
Windows 3.x	5 - 7 years	Intermediate
Windows 9x	3 - 5 years	Expert
Windows 2000	1 - 3 years	Expert
Windows NT 4	3 - 5 years	Intermediate
Hardware
APPLE II	9 + years	Intermediate
DEC VAX	3 - 5 years	Intermediate
Intel based PCs	9 + years	Expert
Macintosh	7 - 9 years	Intermediate
Sun	1 - 3 years	Novice
Multimedia and Publishing
Adobe Acrobat	3 - 5 years	Intermediate
Adobe GoLive	1 - 3 years	Novice
Adobe PageMaker	9 + years	Advanced
Adobe Photoshop	1 - 3 years	Intermediate
Apple QuickTime	3 - 5 years	Novice
CorelDraw	7 - 9 years	Intermediate
DirectX Plug-Ins	1 - 3 years	Intermediate
Microsoft FrontPage	1 - 3 years	Advanced
Microsoft Image Composer	1 - 3 years	Expert
Microsoft NetShow	1 - 3 years	Novice
QuarkXPress	1 - 3 years	Intermediate
RealAudio	1 - 3 years	Advanced
Shockwave	0 - 1 years	Novice
Certifications
MCP (Microsoft Certified Professional)	1 - 3 years	Intermediate
Firmware Engineering
Communication Protocol	1 - 3 years	Intermediate
Industry and Business Expertise
e-Commerce	1 - 3 years	Intermediate
Entertainment	1 - 3 years	Intermediate
Global Positioning Systems (GPS)	1 - 3 years	Intermediate
Groupware	3 - 5 years	Intermediate
Internet	3 - 5 years	Intermediate
Intranet	3 - 5 years	Intermediate
Multimedia	3 - 5 years	Advanced
Oil and Gas	1 - 3 years	Novice
Product Development	5 - 7 years	Intermediate
Publishing	9 + years	Expert
Software Artistry	5 - 7 years	Intermediate
Telecommunications	7 - 9 years	Expert
Telephony	5 - 7 years	Advanced
Standards
Local area networking	9 + years	Expert
MAPI (Messaging API)	3 - 5 years	Intermediate
Technical Writing	5 - 7 years	Expert

 

Core Competencies

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COMPETENCY (Blue indicates a key competency.)	EXPERIENCE	LEVEL
Analysis & Design
Business Definition Requirements	3 - 5 years	Intermediate
Business Processes	5 - 7 years	Advanced
Cost Benefit Analysis	9 + years	Intermediate
System Analysis	5 - 7 years	Intermediate
System Design	5 - 7 years	Advanced
Technology Delivery	9 + years	Advanced
Communications
Formal Presentations	3 - 5 years	Advanced
Listening Skills	9 + years	Advanced
Proofreading & Editing	9 + years	Expert
Public Speaking	3 - 5 years	Advanced
Written Communications	9 + years	Expert
Database Expertise
Database Capacity Planning	5 - 7 years	Intermediate
Database Tools/Utilities	5 - 7 years	Novice
Storage Management	5 - 7 years	Intermediate
Development Expertise
User Interface Design (GUI)	1 - 3 years	Intermediate
Web Graphics Design	1 - 3 years	Advanced
Industry Knowledge
Internet	3 - 5 years	Intermediate
Intranet	3 - 5 years	Intermediate
Multimedia	3 - 5 years	Intermediate
Research & Development	3 - 5 years	Intermediate
Networking & Telecommunications
Carrier Services	7 - 9 years	Advanced
Network Administration	7 - 9 years	Intermediate
Network Architecture & Design	7 - 9 years	Intermediate
Network Capacity Planning	7 - 9 years	Intermediate
Network Diagnostics	7 - 9 years	Intermediate
Network Disaster Recovery	7 - 9 years	Intermediate
Network Management Tools	3 - 5 years	Intermediate
Network Operating Systems	3 - 5 years	Advanced
Network Performance Monitor/Tune	3 - 5 years	Intermediate
Network Planning	7 - 9 years	Intermediate
Network Security	3 - 5 years	Advanced
Voice Systems Management	7 - 9 years	Expert
Voice/Data Switching	7 - 9 years	Expert
Organizational Management
Corporate Leadership & Direction Setting	7 - 9 years	Advanced
Executive Responsibilities	7 - 9 years	Advanced
Policy & Procedure Setting	5 - 7 years	Advanced
Process Improvement	7 - 9 years	Expert
Technology Management	9 + years	Advanced
Technology Strategic Planning	7 - 9 years	Intermediate
People Management
Building & Managing Teams	9 + years	Expert
Coaching/Counseling	7 - 9 years	Advanced
Conflict Management	3 - 5 years	Intermediate
Contractor Management	9 + years	Expert
Employee Performance & Salary Reviews	3 - 5 years	Intermediate
Encourages Creativity & Innovation	9 + years	Expert
Hire/Fire Decision Making	3 - 5 years	Intermediate
Interviewing	9 + years	Intermediate
Lead Medium Teams (5-15)	3 - 5 years	Advanced
Lead Small Teams (1-5)	9 + years	Expert
Managing Change	9 + years	Expert
Managing Customer Service	7 - 9 years	Advanced
Motivating & Energizing	3 - 5 years	Intermediate
Negotiating	9 + years	Advanced
Non-Tech People Management	3 - 5 years	Intermediate
Peer Leadership	9 + years	Advanced
Planning & Organizing	3 - 5 years	Intermediate
Resource Management	7 - 9 years	Advanced
Technical People Management	7 - 9 years	Expert
Technology Decision Making	9 + years	Expert
Project Management
Cost Benefit Analysis	9 + years	Advanced
Lead Medium Projects (3-12 Months)	3 - 5 years	Intermediate
Lead Short Projects (1-3 Months)	3 - 5 years	Advanced
Project Estimating	3 - 5 years	Intermediate
Project Leadership	7 - 9 years	Intermediate
Project Reporting	3 - 5 years	Advanced
Project Resource Management	3 - 5 years	Advanced
Project Scheduling	3 - 5 years	Intermediate
Systems Support & Security
Help Desk Management	7 - 9 years	Advanced
Security Systems & Concepts	3 - 5 years	Intermediate
Security Systems Maintenance	3 - 5 years	Intermediate
Vendor Management	9 + years	Advanced
Vendor Performance	9 + years	Advanced

Experience

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	Independent Consulting & Contracting Salt Lake City, UT March 1999 - Present Position/Title: Director of Network Operations Duties: Development and Testing of e-Commerce sites
	TouchFON International Salt Lake City, UT November 1992 - March 1999 Position/Title: Director of Network Operations Duties: Managed Voice and Data WAN/LAN Networks for world-wide telecommunications service provider.
	Prometheus Products Portland, OR February 1991 - January 1992 Position/Title: Senior Sales Manager for Macintosh Fax Modem Line
	Xerox Corporation Portland, OR June 1988 - February 1991 Position/Title: NW Regional Sales Manager, Desktop Systems
	Mega Systems Solutions Rochester, NY December 1986 - February 1988 Position/Title: Major Accounts Sales Manager
	Xerox Corporation, GSA Systems Arlington, VA December 1985 - June 1986 Position/Title: Project Manager
	ABB Instrumentation Rochester, NY October 1980 - December 1985 Position/Title: Product Marketing Manager

Education

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	Ohio University Athens, OH GPA: 3.7 Degree: B.S. Journalism, Summa Cum Laude Major: Newspaper & Magazine Production Minor: Photography & Technical Writing Enrollment Status: Graduated Date Completed: April 1979

Training

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	Productivity Point, Salt Lake City Course Name: Using Microsoft Project Certificate Earned: Intermediate Course Enrollment Status: Graduated Date Completed: January 1999
	NACT Telecommunications, Orem, UT Course Name: Fundamentals of SCO UNIX OS Enrollment Status: Graduated Date Completed: August 1998
	Self Study, Salt Lake City, UT Certificate Earned: Microsoft Certified Professional Enrollment Status: Graduated Date Completed: June 1997
	Centigram Communications Corp., San Jose, CA Course Name: Networked VoIP Technology Certificate Earned: Computer Telephony Integration Fundamentals Enrollment Status: Graduated Date Completed: March 1996
	Xerox Corporation, Sunnyvale, CA Course Name: Leadership Through Quality Enrollment Status: Graduated Date Completed: March 1990
	Xerox Corporation, Leesburg, VA Course Name: Effective Sales Skills Training Certificate Earned: Graduated in top ten percent Enrollment Status: Graduated Date Completed: August 1988